Acceptance to the Terms of Service
The terms in this Terms of Service agreement govern the relationship between you and Lucky Planet Games Inc (hereafter referred to as “Service Provider”, “we”, “our”, “us”) and your use of our games, forums, websites and any other service (hereby referred to as “Service” or “Game”).
To use the Service, you must agree to be bound by the terms in this agreement. If you do not agree to the terms in this agreement, you do not have permission to use the Service, create an account, or purchase virtual items within the Game. By downloading or using the Game, these terms will automatically apply to you – you should read them carefully before using the Game. If you do not agree to these terms in this agreement, you do not have permission to use the Service (play the Game).
This Service is intended for use “AS IS”.
Trademarks Copyrights and Ownership
The Game itself, and all the trademarks, copyright, database rights, and other intellectual property rights related to it belong to Lucky Planet Games Inc.
You are not allowed to copy, or modify the Game, any part of the Game, or our trademarks in any way. You’re not allowed to attempt to extract the source code of the Game, nor translate the Game into other languages, or make derivative versions.
User Accounts
To access certain features of the Game, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
By creating an account, you represent that you are at least 13 years old. If you are under 18, you must have your parent or guardian’s permission to use the Game. The Service Provider reserves the right to refuse service, terminate accounts, or remove or edit content in its sole discretion.
You agree to notify us immediately of any unauthorized use of your account or any other breach of security. The Service Provider will not be liable for any loss or damage arising from your failure to comply with this security obligation.
You may terminate your account at any time by following the instructions provided in the Game. The Service Provider reserves the right to terminate or suspend your account without prior notice if you violate these Terms of Service or engage in any conduct that we deem inappropriate or harmful to the Game or other users.
You agree to provide and maintain accurate, current, and complete information for your account. The Service Provider may request additional information or documentation to verify your identity or account details.
You are not allowed to create multiple accounts for the purpose of abusing the Game’s mechanics, policies, or other users. Any attempt to do so may result in the termination of all related accounts.
Purchase Terms
The Service allows you to receive in-Game items such as coins, boosters, power-ups, and any other virtual in-Game items. You may also use real money to purchase some of these in-Game items. Virtual items purchased or received in the Game are for personal and non-commercial use only. You do not own these items; instead, you are granted a limited, non-transferable, revocable license to use them within the Game. The Service Provider may manage, regulate, control, modify, or eliminate virtual items at any time, with or without notice.
Refund Policy
You acknowledge that neither the Service nor any mobile platform provider is required to provide a refund for any reason. You will not receive any compensation, money or credit of any type for unused or used in-game items at any time, including if your account is closed by the Service, closed by you, or for any other reason. If you have a problem with an in-Game purchase where you believe you have not received the in-Game items you purchased, you may request a refund from the platform provider according to their refund policy.
By making a purchase, you agree to pay the applicable fees and taxes. All purchases are final and non-refundable, except as required by applicable law or as otherwise determined by the Service Provider in its sole discretion.
If you have any issues with your purchases, please contact our customer support team for assistance at [email protected]. The Service Provider is not responsible for any unauthorized transactions made using your account.
Disclaimers and Limitations of Liability
Please note that the Application utilizes third-party services that have their own Terms and Conditions. Below are the links to the Terms and Conditions of the third-party service providers used by the Application:
You should be aware that there are certain things that the Service Provider will not take responsibility for. Certain functions of the game will require the game to have an active internet connection. The connection can be Wi-Fi, or provided by your mobile network provider, but the Service Provider cannot take responsibility for the game not working at full functionality if you don’t have access to Wi-Fi, and you don’t have any of your data allowance left.
If you’re using the game outside of an area with Wi-Fi, you should remember that your terms of the agreement with your mobile network provider will still apply. As a result, you may be charged by your mobile provider for the cost of data for the duration of the connection while accessing the game, or other third party charges. In using the game, you’re accepting responsibility for any such charges, including roaming data charges if you use the game outside of your home territory (i.e. region or country) without turning off data roaming. If you are not the bill payer for the device on which you’re using the game, please be aware that we assume that you have received permission from the bill payer for using the game.
Along the same lines, the Service Provider cannot always take responsibility for the way you use the game i.e. You need to make sure that your device stays charged – if it runs out of battery and you can’t turn it on to avail the Service, the Service Provider cannot accept responsibility.
With respect to Game Company’s responsibility for your use of the game, when you’re using the game, it’s important to bear in mind that although we endeavor to ensure that it is updated and correct at all times, we do rely on third parties to provide information to us so that we can make it available to you. The Service Provider accepts no liability for any loss, direct or indirect, you experience as a result of relying wholly on this functionality of the game.
At some point, we may wish to update the game. The game is currently available on Android & iOS – the requirements for both systems (and for any additional systems we decide to extend the availability of the game to) may change, and you’ll need to download the updates if you want to keep playing the game. The Service Provider does not promise that it will always update the game so that it is relevant to you and/or works with the Android & iOS version that you have installed on your device. However, you promise to always accept updates to the game when offered to you, We may also wish to stop providing the game, and may terminate use of it at any time without giving notice of termination to you. Unless we tell you otherwise, upon any termination, (a) the rights and licenses granted to you in these terms will end; (b) you must stop using the game, and (if needed) delete it from your device.
Changes to This Terms of Service
The Service Provider reserves the rights to post updated versions of the Terms of Service at any time at its discretion. If you disagree with any of the new updated Terms of Service, you no longer have permission to use the service.
Contact Us
If you have any questions or suggestions about our Terms and Conditions, do not hesitate to contact us at [email protected].